The unified workspace your team actually uses
All your communication needs — talk, chat, text, fax, video, and AI — in one place, on any device.
1
Unified app
Voice, video, chat, SMS, fax — together.
99.99%
Carrier-grade uptime
Reliability your business can plan around.
6 in 1
Tools consolidated
Replace your stack, not just your phones.
Advanced Features
Cloud calling built for business
With cloud calling through UC Connect, your teams stay reachable, responsive, and equipped with the tools they need to work from any location.
HD Voice
Reliable calling with park, transfer, visual voicemail, and recording.
Caller Insights
See recent calls, voicemails, SMS, and contact details before you pick up.
AI Transcription
Recorded calls converted to searchable, accurate text.
Smart Summaries
Auto-generated highlights, decisions, and next steps.
Companion Mode
Move between devices without missing a beat
Answer or place calls from multiple devices simultaneously and smoothly transition from physical phones to softphones. Plus, advanced configurations include one-click calling with web-based CRMs and flexible options for certified hardware.
Companion Mode
Calls follow you between desk phone and softphone.
Integrations
One-click calling with web-based CRMs.
Companion Mode
Enhanced collaboration tools
High-quality video meetings and real-time chat keep conversations flowing and work moving.
Video Meetings
Full-featured hosting and joining across desktop and mobile.
Chat Sharing
Share contacts, faxes, and SMS directly within chat conversations.
Receptionist Superpowers
Faster routing that keeps teams moving
Attendant Console
Real-time queue visibility, presence, drag-and-drop or searchable routing, one-click and warm transfers, call park and retrieval, plus supervisor monitoring and coaching.
Virtual Faxing
In-app, email-to-fax, or ATA-connected.
Business Texting
Send and receive SMS with 10DLC compliance.
Always On
Voice AI Agents
Voice AI Agents transform how organizations handle calls — instant responses, natural interactions, and automated workflows that keep business moving around the clock.
Built into UC Connect
Instant, 24/7 Call Coverage
Every call is answered immediately—no queues, no missed opportunities.
Automated Intake & Routing
AI captures details, identifies intent, routes accurately.
High Call Volumes
Manage multiple conversations at once, no extra headcount.
Actionable Call Insights
Structured data improves staffing, service, and CX.
Trusted by teams across industries
Customer Stories
Real-time collaboration, real business results
Recent Blogs
Modern communications in motion
The latest stories about how UC Connect helps organizations connect, collaborate, and communicate.
See UC Connect in action
Modern communications in motion — explore how UC Connect helps organizations connect, collaborate, and communicate.