At UCC Networks, innovation isn’t just a goal, it’s a continuous evolution. We’re excited to introduce a series of powerful new features for UC Connect designed to enhance flexibility, improve collaboration, and deliver a smarter, more connected user experience across every device.
Here’s what’s new:
Companion Mode: Multi-Device Calling
Companion Mode is now fully available, giving users the flexibility to make and receive calls across multiple registered devices, all tied to a single user profile.
Whether you’re transitioning from a traditional desk phone to a softphone or working across multiple devices, Companion Mode ensures a unified experience.
Key Benefits:
- Answer or place calls from multiple devices simultaneously
- Smooth transition from physical phones to softphones
- Ideal for receptionists, front desk teams, and hybrid work environments
Video Meetings on Mobile: Collaborate Anywhere
UC Connect now brings full video meeting functionality to both Android and iOS devices. Users can host and join meetings directly from the mobile app, without sacrificing functionality.
What this means for you:
- Consistent meeting experience across desktop and mobile
- Full-featured hosting and joining capabilities on the go
- Enhanced collaboration for remote and hybrid teams
Stay connected, no matter where work takes you.
Caller Insights: Smarter, Context-Driven Conversations
Caller Insights transforms the way you handle calls by putting critical information front and center, before you even pick up.
With Caller Insights, you can:
- Instantly view recent calls, voicemails, SMS messages, and contact details
- Eliminate app-switching during calls
- Respond faster with personalized, informed conversations
This feature empowers your team to deliver better customer experiences on every interaction.
Chat Sharing: Faster Collaboration, Simplified Workflows
Collaboration just got easier. With Chat Sharing, users can share contacts, faxes, and SMS messages directly within chat conversations.
Highlights include:
- Share key information in 1:1 or group chats instantly
- Mark voicemails as unread directly from the voicemail detail page
- Improve team responsiveness and communication efficiency
Everything you need—shared in one place, in real time.
Moving Forward with UC Connect
These latest enhancements reinforce UC Connect’s commitment to delivering a truly unified communications experience that adapts to how modern teams work.
From multi-device flexibility to mobile-first collaboration and smarter call handling, UC Connect continues to push the boundaries of what’s possible in business communication.
If you’d like help enabling any of these features or want a walkthrough, feel free to reach out. Your next level of connectivity starts here.
About UCC Networks
UC Connect is a UCC Networks product. UCC Networks is a leading service provider of unified communications and contact center solutions tailored for business, financial, government, healthcare, retail, and international industries.